If you’re not 100% satisfied with your purchase, we’re here to help! If your product arrives damaged, we will ship you a new product at no cost.
You can return the product for a refund (with restocking fees) within 30 days of delivery. Return and restocking fees of 30% apply. The restocking fee covers return shipping, cleaning if required, and repackaging of the product. The product needs to be in its original condition and shipped with the original packaging to be accepted. If the product is not in its original condition and packaging it will NOT be accepted.
Accessories are not eligible for returns. If accessories arrive damaged please contact us.
Any and all modifications to any products not authorized in writing by Ice Barrel Inc. are not eligible for returns and will be void from warranties. To learn more about this return policy, please email us at info@comforthomerecovery.com.